Client Success Partnership

Advent Health Partners believes strong partnerships set the foundation for client success.

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Built a Strategic Partnership for Success

At Advent, we pride ourselves on being a true partner to your organization, and integral to that is your Client Success Partner. From the beginning of your engagement with Advent, your dedicated client success partner is there to fast-track solutioning for any challenges, goals, and growth and serve as your expert. As an agile, forward-moving, and constantly innovating technology and clinical partner, your client success partner ensures that your organization has a voice within Advent and a strong strategy for future success.

How Does This Mindset Make Advent Different?

We have a strategic, client success forward mindset that is at the core of everything we do.

Your dedicated client success partner is your liaison within Advent; everything flows through them, giving you one point of contact that you can always depend on.

With an entirely US-based team, we’re available when you need us, regardless of the size of the question or request.

All solutions are customized for your unique challenges and needs. There are no generic or “out-of-the-box” offerings; everything we do is created with your organization in mind.

We focus on root cause analytics to pinpoint the source of your organization’s challenges instead of focusing solely on temporary solutions.

Our dedicated team of RNs has deep clinical expertise in several specialized fields ensuring that we can provide a comprehensive level of service to your organization based on your individual needs.

Advent builds cutting-edge technology that advances ahead of the industry ensuring that the solutions that your organization employs are as efficient and productive as possible.

“Healthcare continues to evolve so rapidly. From new cutting-edge hospital procedures to a shift on how providers staff their new work from home models, it is critical that providers have the analytic insight on payable services that frequently lead to clinical denials. According to HFMA, between 2016 and 2020, denials increased by 26%. Having quantifiable usable data to identify systemic issues will help point to areas of concern and therefore focus on remedying the solution by reducing denials. By partnering with a specialized vendor that focuses on clinical denials, the ability to address payer denials but overturn initial denial can make a huge but positive financial impact to the provider's bottom line and increase client success long term."
- Marco Alvarez, Director - Client Success

Expert Insight: Root Cause Reporting

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