Announcement: Advent Health Partners is now TREND Health Partners. See Press Release for details.

Privacy Policy

“Personally Identifiable Information” (PII), as described in United States privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read Advent Health Partner’s Privacy Policy below carefully to understand how we collect, use, protect, and handle your PII in accordance with our website.

Personal Information

What personal information do we collect from the people that visit our website(s)?

When registering on our site, as appropriate, we may request your name, email address, company name, job title, phone number, or other details.

When do we collect information?

We collect information from you when you complete a website form, utilize our live chat functionality, or otherwise provide information on our site.

How do we use your information?

We may use the information we collect when you respond to a marketing communication, visit pages of our website, or use specific site features in the following ways:

  • To improve our website in order to better serve you,
  • To send periodic emails regarding relevant technologies and services, and
  • To follow up after correspondence (live chat, email, or phone inquiries).

How do we protect your information?

  • We do not use vulnerability scanning and/or scanning to Payment Card Industry (PCI) standards.
  • We only provide articles and information. We never ask for credit card numbers.
  • We use regular malware scanning.
  • Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information (e.g., information you submit through a form). They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

Advent Health Partners uses cookies to:

  • Keep track of advertisements.
  • Compile aggregate data about site traffic and interactions to offer improved future site experiences. We may also use trusted third-party services that track this information on our behalf.

Through your browser settings, you can choose to have your computer warn you each time a cookie is sent, or you can turn off all cookies. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-Parties

Third-party disclosure and links

  • We do not sell, trade, or otherwise transfer PII to outside parties.
  • We do not include, feature, or offer third-party products or services on our website.

Google Ads Policies govern all Google advertisements.

Google’s advertising requirements can be summed up by Google Ads policies, which are put in place to provide a positive user experience. Read more about Google Ads policies here.

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and other third-party identifiers to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Users can set preferences for how Google advertises to them by using the Google Ad Settings page. Alternatively, users can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

How does our site handle Do Not Track signals?

  • We honor Do Not Track (DNT) signals and will not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

Does our site allow third-party behavioral tracking?

  • We allow third-party behavioral tracking.

Additional Acts & Practices

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting PII from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Read more about CalOPPA here.

In accordance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or at a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word “Privacy” and can easily be found on the page specified above.
  • Notifications of any Privacy Policy changes can be found on our Privacy Policy page
  • You can update your personal information by:
    • Email,
    • Phone call, or
    • Live chat

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

In accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our corporate headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Quickly honor opt-out/unsubscribe requests.
  • Allow users to unsubscribe by accessing a link included within each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at marketing@AdventHP.com. Or, follow the instructions within each email, and we will promptly remove you from all correspondence.

Fair Information Practices

The Fair Information Practices Principles (FIPP) form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding FIPP and how it should be implemented is critical for compliance with the various privacy laws that protect personal information.

To comply with FIPP, we will take the following responsive actions, should a data breach occur: Notify you via email within 7 business days.

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Contacting Advent Health Partners

If you have questions regarding this Privacy Policy, please contact us via the information below.

301 Plus Park Blvd., Suite 500
Nashville, TN 37217
it@AdventHP.com

We use cookies and other similar technology to improve your browsing experience on our website and to analyze site traffic. By navigating our website, you consent to their use. We do not share information with third parties. Please visit our privacy policy for more information.